Feedback | Guest Satisfaction Survey December 2022

Panda Express is an American-based Fast food restaurant chain popular for American Chinese Cuisine. With over 2200 locations, it is mainly available in Asia and North America.

It was established in 1983, and since then, it has been spreading its business. They always try to make the service quality one step ahead to serve customers better.

It is not easy to get reviews from customers, so they made a good strategy by developing a rewarding feedback platform. You can easily provide feedback and earn sure prizes.

What is feedback? Feedback

Panda Express launched a platform to get feedback from customers about the service. Any customer can provide their opinion with their survey code on the receipt.

After providing feedback, customers will surely get a reward from the company for providing their valuable opinion.

If you have made any purchase from Panda Express and you have the receipt, you can enter the feedback platform. To learn more about it in detail, keep reading the post.

Keynotes of Panda Express Feedback

First, let’s get a brief idea about the feedback program:

Mode Online & Offline
Age  18+
Reward Free Entry Item
Language  English & Spanish
Validity Of The Survey Code 48 Hours

Eligibility for Panda Express Feedback

Panda Express has made a few criteria to enter the survey, which surely helps them get accurate information. 

Before you go to fill out the feedback form, it’s better to check all the criteria mentioned below:

  • Your age must be 18 years or more.
  • You should use the survey code within 48 hours of purchase.
  • You shouldn’t be an employee of the company.

Requirements for Panda Express Feedback

You must have a few things to submit the Panda Express feedback easily, and those are

  • You should have the purchase receipt.
  • You should know basic English or Spanish.
  • You need a mobile or a computer with an internet connection or Only a mobile to call.

Questions Asked on Panda Express Feedback

Panda Express only ask questions related to your last visit to the store. You should recall your experience visiting the business before you move on to the survey questionnaire.

It only asks multiple-choice questions, and any customer with basic English or Spanish comprehension can answer them easily.

You must provide feedback about their services, staff behavior, and overall experience. So, be honest with them as they use the data to improve their facilities. 

How to take feedback?

Now, you know eligibility, requirements, and the question asked. So, now you need to know the main part, the feedback process.

You can take the Panda Express feedback online mode or through a call. I have shared both methods; use any according to your convenience.


The online feedback form is available in both English and Spanish. You can change your language whenever you want using the button given on the page.

The steps to submit online feedback are as follows:

  • First, go to
  • You’ll find 22 digit survey code on the purchase receipt; enter that on the webpage and click Start.
  • If you don’t have a survey code, click on the “I do not have a 22-digit code on my receipt” button.
  • Then you’ll have to enter the Store ID, Date, Time, and Order number and click on Start.
  • After this, it’ll ask you some questions, be honest with them and answer appropriately.
  • Finally, enter your contact details like email and phone and submit the survey.


You can also submit the feedback form by calling the given number 888-51-PANDA(72632) and answering all the questions asked accurately.

After the questionnaire, they will send you the reward details on your phone through text message.

Rewards of Panda Express Feedback

To reach more audiences, it’s a great strategy to offer rewards in exchange for completing the feedback form, so Panda Express does the same.

After submitting all the details in the feedback form, you’ll get a FREE ENTRY ITEM as a reward for your important opinion.

So, submit your honest opinion to help the business improve by providing a better service.

How to claim the Panda Express Feedback reward?

Claiming the panda feedback reward is easy, but if you are doing this for the first time, read below.

After getting the code from the survey, write it down on the back of the purchase receipt. Then, visit your nearest store and show that to the staff. To get your free meal.


How to find the Panda Express Survey Code?

The survey code is 22-digit long and written on the purchase receipt.

How do I use the Panda Express Survey code?

You can use the survey code to submit your feedback form by going to their webpage.

How to get free food from Panda Express?

Panda Express runs a platform to get customer feedback, and in exchange, they offer a FREE ENTRY ITEM.

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You learned the eligibility, requirements, rewards, and complete steps to participate in feedback in the post. I hope you gathered some new information from the post and can now enter the survey to get a free meal. If you have difficulty doing that, you can let me know in the comments; I’ll surely try to help you.