Dunkin Donuts Survey – Guest Experience

Dunkin’ Donuts is the largest baked goods and coffee chain worldwide, serving 3 million customers per day. It was founded in 1950, and since then, it has been offering quality services.

All business owners look for their growth, and so does Dunkin’ Donuts. It constantly seeks customer reviews and has launched a survey portal to make the process smoother and easier.

But, if you don’t know more about the survey, like the eligibility, rewards, and the process to take the survey, this post is for you. Here, I’ll share every bit & piece of the Dunkin donuts survey and help you develop a clear understanding of the same.

What Is Dunkin’ Donuts Survey?

dunkin donuts customer satisfaction

Being a great brand, Dunkin Donuts always tries to keep up a good name. So, they try to improve the services and facilities continuously.

Customers’ feedback is the pillar to do that, so they focused on collecting honest opinions and created this survey portal. But, this process may seem boring, so they also introduced a reward program to attract more customers to take the survey.

Key Notes of Dunkin Donuts Survey

Getting a brief idea will surely help you understand all the important aspects of the survey quickly, so look at the chart below:

ModeOnline
LanguageEnglish & Spanish
Locationthe United States
Age 18+
Validity of Survey CodeWithin 14 days of last purchase
Validity of the Reward60 days
Mode of Receiving Rewardemail
Rewards$2 off coupon, free donut, or 3 oz Soft Serve

Eligibility for Dunkin Donuts Survey

It has a few eligibility criteria that you need to match if you want to take the survey and these criteria are also important to get opinions from targeted audiences and remove bogus entries.

  • Your age should be more than 18 years.
  • You shouldn’t be an employee or relative of the company’s employee.
  • You should take the survey within 14 days of your last purchase.
  • You must be a legal citizen of the United States.
  • You can only take the survey once per purchase.

Requirements for Dunkin Donuts Survey

There are a few things that you need to take the survey successfully without getting any errors, and those are as follows:

  • You should have a mobile or computer with an active internet connection.
  • It’d help if you have a basic understanding of English or Spanish.
  • You should have the purchase receipt with the survey code printed on it.

Questions Asked on Dunkin Donuts Survey

All the questions asked in the survey are basic and about your last visit to the restaurant. If you remember everything, completing the survey won’t be a hard task.

First, you need to instantly mention your order frequency after starting the survey. Then you should tell them how you ate the food delivery or dine-in. Now, you must rate their customer service, staff behavior, ambiance, and overall satisfaction.

After finishing the questionnaire and answering honestly, it’ll ask you for your email address; enter that accurately.

How to Take Dunkin Donuts Survey?

If you match all the eligibility criteria and have all the essential things, you’re good to take the survey.

Although taking the survey is easy, you can follow the steps below without errors.

  • First, go to their official website https://www.telldunkinbaskin.com
  • You may also change the language from English to Spanish or vice-versa from the language tab on the top right.
  • You’ll see a box there on the page; enter the 18-digit code you’ll get from the receipt and click on Begin Survey button.
  • If you don’t have the survey code, click on the “I don’t have a survey code, please click here” and enter the store id, date of service, time, order number, and type of visit and click Next to start the survey.
  • Now, start answering all the questionnaires.
  • Finally, enter your email address and submit the survey. 

Rewards for Dunkin Donuts Survey

This platform surely provides you rewards for completing the survey, and it’s a strategic move to attract more customers to take the survey.

There are three different rewards that you can get: a $2 off coupon, a Free Donut, or a 3 oz Soft Serve and you can receive any within 3 days of completing the survey.

They deliver the coupon code to the email address you entered while submitting the survey.

How to Claim the Reward of The Dunkin Donuts Survey?

Claiming the received reward is easy, but knowing the process won’t be bad.

You get the coupon code on your email address, note it down, and visit any nearest Dunkin Donuts restaurant. You can show the coupon code at the cash counter or to any staff you find there to redeem the coupon.

But, ensure to redeem the coupon code within 60 days; otherwise, the code will be counted as invalid.

FAQs

How to Find the Survey Code for The Dunkin Donuts Survey?

The survey code is printed on the purchase receipt; you can check for the code on yours.

How to Take the Dunkin Donuts Survey without The Survey Code?

On the home page of the survey portal, click on the “I don’t have a survey code, please click here” option and enter the details as asked to enter the survey without the survey code.

How to Get a Free Dunkin Donuts Coupon?

You can enter the survey of Dunkin Donuts to get a free $2 off coupon, free donut, or 3 oz Soft Serve and redeem that on your next purchase.

Conclusion

So, this was the complete information about the Dunkin donuts survey. I hope your every single doubt is now cleared as we discussed every point of the survey. Still, if you need to know anything more, drop in the comments below.

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